Senator Charles Schumer / Flickr

Sen. Charles Schumer (D-NY)is enlisting help from New Yorkers in identifying areas around the state that have poor cell phone reception.

In a conference call, Schumer told reporters that some carriers are misleading residents with maps that promise coverage in certain areas when, in reality, they are "dead zones" that drop calls. That can leave consumers stuck in a contract they signed with a carrier unless they pay a penalty.