Crystal shares her thoughts on communication and lack thereof in business, and how it can help you to rise above a tough situations with your audience.

Crystal talks about the loyalty we have to businesses and where others can begin on that same path.

messycupcakes / Flickr

Chobani Greek yogurt will be on more school lunch trays across the country as part of a new school lunch program.

The U.S. Department of Agriculture today awarded the central New York yogurt powerhouse a contract to expand a pilot program adding Greek-style yogurt to school lunches.

Chobani will now be able to put its yogurt in cafeterias for a month in seven states when the new school year starts up in August. Those states include New York, California and Illinois.

It comes after a successful three month pilot program this past school year in fewer states.

Jim Day / WXXI

Many new startup companies end up running their new business out of their homes, and that's the case for Stephane Jean-Baptiste and Yve-Car Momperousse who live and work in Ithaca, New York.

Their sustaining business model relies heavily on their relationship with the land and people of Haiti.

As you’ll see, they’re aiming to be both successful and socially-responsible entrepreneurs, and help in the re-building of the island nation devastated by the 2010 earthquake.

novemberdelta / via Flickr

Byrne Dairy has entered the booming yogurt business in upstate New York as its new yogurt production facility goes online this week in Cortland County.

The central New York dairy icon moves from a milk and ice cream company to one producing both tradition and Greek-style yogurt, as well as sour cream and cheese.

Yogurt, namely Greek yogurt, has been a boon for the dairy industry in upstate New York in recent years, led by Chobani and followed by others.

State, local and federal elected officials have created a new coalition meant to bridge the digital divide in central New York, as they say a lack of quality high speed Internet has become an economic development issue in Syracuse.

About two years ago, Bob Slivinski of Encompass Technologies  and Syracuse Innovations Group decided they wanted to move their office out of East Syracuse. But when they looked at offices in the city of Syracuse, the lack of fiber optic Internet stopped them cold.

messycupcakes / Flickr

New York-based yogurt company Chobani has registered its company in Delaware. Chobani says it’s not going anywhere, but it’s increased rumors the company is going public.

Chobani's headquarters is in Norwich, in Chenango County and it's factory is in New Berlin. But for tax purposes, the company is now a resident of Delaware.

Many corporations call Delaware their home on paper, because the state has more lenient corporate policies than others. 

Ryan Delaney / WRVO

Downtown Syracuse could gain a grocery store in the near future, thanks to a market from a different part of town.

The Syracuse Real Food Co-op has been a fixture of the University area neighborhood for four decades. And business has been good.

"We do way higher, like four-times, the industry standard for sales-per-square feet. We are literally busting at the seams," said Syracuse Real Food Co-Op General Manager Jeremy DeChario.

Their small space makes growing any more nearly impossible, he said, but the grocery store has set its sights on downtown.

Ellen Abbott / WRVO

A Syracuse start-up is building on the success of a smartphone app that helped people get someone to plow their driveway. Now the PLOWZ app is being joined by MOWZ.

Wills Mahoney admits it was a good winter to start a snow plow app. More than 40,000 people downloaded the PLOWZ app, and thousands used it to call a plow, not only in central New York, but into the Midwest.

Gino Geruntino / WRVO

The Port of Oswego is expecting its shipping season to be delayed until next week, because of ice floes slowing down Great Lakes freighters coming through the St. Lawrence Seaway.

Executive Director Zelko Kirincich says the shipping season was scheduled to begin April 11, but a large amount of thick ice along the seaway forced the Canadian Coast Guard to send out ice breakers to reopen shipping lanes earlier this week.

TheTruthAbout / via Flickr

A public watchdog group is charging that several large auto insurance companies discriminate against minority and low-income customers.

The New York Public Interest Research Group, or NYPIRG, says it analyzed the billing practices of the five largest auto insurers in New York by getting quotes based on different customer profiles.

"Auto insurance rates should be based on how you drive, not who you are," said NYPIRG consumer advocate Andy Morrison.

The relentless snow that pounded part of the North Country this past winter kept kids out of school and people home. That also meant a hit for some businesses in the region.

Lori Wells co-owns Café Mira, a restaurant in Adams, south of Watertown. The eatery employs about a dozen people and is only open four days a week. So when Wells and her partner, Lisa Reed, had to make the call three times this winter to not open, that was a hit to their business.

They hadn’t had to close at all in the four years they’ve been owners, Wells said.

Economic prospects for veterans looking up

Mar 21, 2014
Ryan Delaney / WRVO

Military veterans bring a unique skill set when starting their own businesses, but they also face many of the same challenges as non-veteran entrepreneurs.

There are more than 900,000 vets in New York state and the unemployment rate among those who served in the last decade is consistently higher than state and national levels.

$1.2 billion offer for Remington Arms on the table

Mar 13, 2014
Ryan Delaney / WRVO

There's a $1.2 billion offer on the table to purchase gun maker Remington Arms, and even though Remington's owner has been looking for a buyer, it reportedly isn't taking this one seriously.

Remington Arms is one of the nation's oldest and largest gun makers in the country. Its factory has been located in the small Mohawk Valley town of Ilion, N.Y. for two centuries. It employs about 1,300 people and reportedly earned about $1.2 billion in revenue to 2013.

Karen DeWitt/WRVO News

Assembly Democrats say there should be more money for schools and the environment, and major changes to Gov. Andrew Cuomo’s plan to freeze property taxes. It’s all part of a one-house budget resolution, the first step in reaching agreement on a final spending plan by the end of March.

While tax breaks are the cornerstone of some of the programs in New York state meant to boost business, there are other areas where the state can become an impediment to anyone wanting to do business. A state report released recently points the finger at a bureaucracy that gets in the way.

There are 750,000 regulations on the books in New York state, many of them outdated and never reviewed. And many of them can get in the way of New York's businesses.

Burrows Paper Corp., a nearly 100 year-old company in the city of Little Falls, is making changes at one of its paper mills to create more jobs and increase revenue.

Rose Mihaly, president and chief operating officer at Burrows, says the plan is to shut down a 90-inch wide paper machine, at its Mill Street location, then use some of the harvested parts to improve the mill's other machine. She says the company wants to increase production to help meet a rising desire for green packaging.

Confidence among upstate New York business leaders is up slightly, according to a new poll, but worries over health care reform and workforce quality are keeping their confidence low-key.

Company CEO's polled by the Siena College Research Institute said they’re just as likely to expand their workforce this year - 28 percent - as they were in 2013 - 27 percent.

Manufacturing and engineering sectors posted the highest job growth expectations.

Entrepreneurs in Oswego County could have their dreams of owning a business come true by competing in the third "Next Great Idea" business plan competition.

Austion Wheelock, economic developer for Operation Oswego County, says the competition helps establish a culture of entrepreneurism and brings jobs and business to the area.

Central New York’s major economic booster group is predicting the region’s economy this year will be more of the same, maybe a little bit better.

Businesses in central New York are only slightly bullish about economic growth in CenterState CEO’s annual economic survey.

The pro-business group teams up with M&T Bank to put out the forecast. The bank foresees the economy will grow slightly more than it did last year. The region has seen 17 straight quarters of growth.

Buyout could mean growth for Watertown employer Stream

Jan 14, 2014

There have been a lot of questions in the wake of an announcement that the Stream Global Services Watertown call center will be sold. The company that’s buying it says if anything, the sale should make workers optimistic.

In this episode, Michael Meath investigates the correlation between spending and achieving success as an organization invests in branding opportunities.

Oswego County luring business, jobs to area

Jan 7, 2014
Gino Geruntino / WRVO

After losing several big name manufacturing plants in recent decades, Oswego County has been aggressively trying to lure new companies in, filling vacant facilities with new tenants. The most recent announcement was made in Fulton, where a Pakistan-based poultry processor has taken over the former Birds Eye plant.

Mayor Ron Woodward says new companies help combat his city's recent struggles tied to job loss.

Novelis plans to expand again

Dec 17, 2013
Gino Geruntino / WRVO

Novelis is adding a third automotive aluminum finishing line to its operation in Oswego, with plans to focus most of its future business on supplying aluminum for cars and trucks.

According to plant manager Chris Smith, the $120 million investment will increase the plant's total capacity by about 30 percent, to 400,000 metric tons, while adding 90 new jobs to Novelis' workforce.

Smith says by adding the third line, Novelis will be able to meet automakers' increasing needs.

screenshot / Google Maps

Central New York missed securing a hat-trick in the latest of the state's economic development awards competition, known as the Regional Economic Development Councils.

Gov. Andrew Cuomo handed out $715.9 million is grants and incentives to more than 800 projects across the state in the third year of his regional councils Wednesday.

SUNY Oswego making plans to START-UP NY

Dec 11, 2013
SUNY Oswego/Facebook

SUNY Oswego is embracing Gov. Andrew Cuomo's START-UP New York program, selecting three areas on the college's main campus as possible future business sites.

Cuomo formally launched START-UP New York in October, which offers new and expanding businesses the chance to operate on SUNY campuses tax free for ten years. The only requirements are that the company has to be able to create jobs, provide an economic boost for the community and not hurt other local companies.


New York state’s economic development programs lack transparency and accountability at a regional level, according to a new report released Monday by the left-leaning Alliance for a Greater New York (ALIGN).

Mark Hogan / Flickr

Much of central New York got it’s first taste of winter this weekend. One local entrepreneur is hoping it sparks interest in a smartphone app that’ll bring a snowplow to your doorstep.

Plowz is a free smartphone app, and its creators hope it will help take the shovel out of your hands on those Syracuse mornings when you wake up to a snow clogged driveway.


Entrepreneurs in Jefferson County are going to have a harder time finding startup money, now that a loan fund meant to help them is running low. That's good news and bad news.

Here's the bad news: The Industrial Development Agency's micro-enterprise loan fund is down to about $31,000. That means the next successful applicant is going to drain it dry.

"At some point, someone is going to come to the loan fund for dollars for their business, and we won't have any to lend," says Don Alexander, IDA chief.

Ryan Delaney / WRVO

With help from the Brookings Institution, CenterState CEO is out with a new strategic plan to boost the central New York regional economy.

The plan was two years in the making as the Washington-based Brookings' Metropolitan Policy Program picked Syracuse as one of the regions it would assist.