The Syracuse Social Security field office holds a dubious distinction in New York. It has the largest backlog of any office in the state.
Sen. Charles Schumer (D-NY) says it can’t keep up with requests because of a lack of resources, and a flood of new retirees.
"The Syracuse hearing office has a backlog of 9,000 claims," Schumer said. "That’s a lot of people in a city of 200,000. It takes 620 days for a hearing. So if they’ve not given you the money your entitled, you will wait two years, or one and three quarters.”